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We are very customer-oriented and work hard to give our customers the best customer service possible. We do our best to offer the best prices and give you the most affordable shipping options. We process orders quickly, ship quickly and are always available to answer any questions you may have.
We hope you enjoy doing business we us!
Credit Card Charges
Charges on your credit card statement will be listed as KINDRED COFFEE for charges made prior to mid-May or K COFFE(just one E due to space restrictions)/DBA DIAPERSTASH for charges after mid-May.
Unpaid Orders
If you encounter any difficulty making payment at checkout time (PayPal is notorious for glitches!) click on 'My Account', find your order and click 'Unpaid' or 'Pending Pay' to re-initiate the payment process.
Price Guarantee
We want you to be 100% satisfied with the price you pay for items at DiaperStash. If you find the exact same item at a lower price at another retail store, let us know and we will try to match it.
Shipping
We ship items via FedEx and USPS Priority Mail. We aim to ship all orders within one business day. The time it takes to deliver your items after they ship will depend on the method of shipping you choose.
| Method | Delivery Time |
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| USPS Priority Mail | Usually 2-3 business days |
| Fedex Express | Usually 3 business days |
| Fedex 2-Day | Guaranteed 2 Day |
| Fedex Overnight | Guaranteed Next Day |
| Fedex Home/Ground | Varies. See map below |
FedEx Home/Ground Delivery Times
Bulk Orders
Discounts on bulk quantities may not be combined with any other discounts, promotions or coupons.
Return Policy
Purchases may be returned within 30 days of purchase if returned in new condition. If the return is not due to an error on our part, you are responsible for all shipping costs. All returns are subject to a 15% restocking fee (at our discretion.) You may opt to have the return refunded to you in the same way that you paid or as a store credit. If you opt to have the return refunded as a store credit, the restocking fee will be waived.
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